Security Policy

All services provided in our store and the company registered at kocamanpet.com belong to our company, Kocamanpet Construction Ltd., and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is gathered and how and in what way this data is protected.

Through membership or by filling out various forms and surveys on our store, members' personal information (such as name-surname, company information, phone number, address, or email addresses) is collected by our store as a necessity of the business.

Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain times. Our members can make any choice regarding receiving such information when they become a member, and afterwards, they can change this choice from the account information section after logging in or notify us via the link in the informational message they receive.

During the approval process carried out through our store or via email, the personal information electronically submitted to our store by our members will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" we have with our members.

To identify issues related to the system and to quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, either by itself or by persons with whom it collaborates, outside the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user, or information related to transactions made through our Store, may be used by our company and persons with whom it collaborates for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, outside the purposes and scope defined by the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and secret, treating it as a duty of confidentiality, and taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, preventing any part or all of the confidential information from entering the public domain, unauthorized use, or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our shopping sites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure web page, and all your information is protected through encryption. This information is used only in accordance with the sales transaction process and as per your instructions. Information related to the credit card used during shopping is encrypted with 256-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independent of our shopping sites. If the card's availability is confirmed, the shopping continues. Since no information related to the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, in order for customers placing an order for the first time from our shopping sites to proceed to the supply and delivery stage of their orders, it is necessary to first verify the accuracy of their financial and address/phone information. If necessary, the credit card holder customer or the relevant bank is contacted for the verification of this information.

Only you can access and change all the information you provided when you registered. If you securely protect your membership login information, it is not possible for others to access or change information related to you. For this purpose, actions are taken within a 256-bit SSL security area during the membership process. This system is an internationally recognized encryption standard that cannot be broken.

Online shopping sites that have a customer service line or support service and provide clear address and phone information are increasingly preferred today. This way, you can obtain detailed information about all the issues that concern you and gain healthier insights into the reliability of the company providing online shopping services.

Note: We recommend paying attention to the presence of the company's clear address and phone number on online shopping sites. If you are going to shop, make sure to note all the phone/address information of the store from which you are purchasing before making your purchase. If you do not trust it, confirm by calling before shopping. All information about our company and its location is provided on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via the mail-order method will be kept confidential by our company. This information will be held for 60 days against possible disputes regarding credit card charges with the bank and will be destroyed afterwards. If any amount other than the approved mail-order form fee you send us for the products you ordered is charged to your card, you can naturally dispute it with the bank and prevent the payment of that amount, so it does not pose a risk.

Third-Party Websites and Applications

Our store may provide links to other sites within the website. Our company does not assume any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our store and do not cover third-party websites.

Exceptional Cases

In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to;

Complying with the obligations imposed by the laws, decrees, regulations, etc. issued by the competent legal authority that are in effect;

To fulfill the requirements of the "Membership Agreement" and other contracts made with users and to implement them;

Requesting information related to users for the purpose of conducting an investigation or inquiry carried out by the competent administrative and judicial authority in accordance with the procedure;

These are situations where it is necessary to provide information to protect the rights or safety of users.

Email Security

Please do not include your credit card number or passwords in any emails you send to our store's Customer Service regarding any of your orders. The information contained in emails may be visible to third parties. Our Company cannot guarantee the security of the information transmitted in your emails under any circumstances.

Security Policy​

Security Policy